Shipping Policy for soloman

At soloman , we strive to provide you with a seamless shopping experience, including a transparent and efficient shipping process. Please take a moment to review our shipping policy:

1. Order Processing:

• Orders are typically processed within 1-2 business days after order confirmation.
• Custom or personalized items might require additional processing time, which will be communicated during the ordering process.
• Sometime due to unforeseen circumstances, there may be a slight delay in processing your order. This is because the product(s) you selected are currently not available in stock. 

2. Shipping Methods:

• We offer various shipping options to cater to your needs, including standard and express shipping.
• Shipping charges vary based on the selected method, No Charge for Standard Shipping, Additional Rs 30 charge for express shipping & Rs 50 charge for rush shipping.

3. Estimated Delivery Time:

• Standard Shipping: Estimated delivery within 5-7 business days within [domestic region].
• Express Shipping: Estimated delivery within 3-4 business days within [domestic region].
• International Shipping: Delivery times vary depending on the destination and shipping method.

4. Tracking Information:

• Once your order is shipped, you will receive a confirmation email, SMS and Whatsapp containing tracking details to monitor your package’s progress.

5. Shipping Confirmation:

• You will receive a shipping confirmation email, SMS and Whatsapp once your order has been dispatched from our facility.

6. Address Accuracy:

• Please ensure that your shipping address is accurate and complete to avoid delays or mis-delivery or cancellation of order
• We are not responsible for any delays or non-deliveries resulting from incorrect or incomplete addresses provided by customers.
• Secured OTP Based Shipment Delivery

7. Delays and Issues:

• While we strive to meet estimated delivery times, external factors such as weather, customs, or carrier delays might impact delivery schedules.
• Please note : In case of any dispute with regards to missing item, damage product, parcel opening video is must.
• In case of any order cancellation, refund will be credited to the source account of the customer

8. International Shipping:

• International orders may be subject to customs duties, taxes, or shipping fees imposed by the destination country. Customers are responsible for these charges.

9. Order Tracking:

• You can track your order’s status using the provided tracking number on our website or through the track your order on footer.

10. Returns Due to Non-Delivery:

• If your order is not delivered within the estimated timeframe, please contact our customer support for assistance.
• Please note if order is return due to customer mistake convenience fee will be charged. If not delivered, the refund will be credited to the source account of the customer.